Privacy Policy

At New Growth Care Group, your privacy and the protection of your personal information are of utmost importance to us. Here’s how we handle your personal data: 

Collection of Information 

When you choose to engage with New Growth Care Group, we will explain why we need your personal information and how we will use it. We collect information to provide you with the best possible care and services. From time to time, we may ask you to confirm or update your details to ensure our records are accurate and up to date.  

 Use of Information 

Your personal information is used strictly for the purposes it was collected, including service delivery, improving our services, and complying with legal obligations. We do not use your information for any other purposes without your consent. 

 Sharing of Information 

We may need to share your information with other stakeholders or support persons to provide comprehensive care. In certain circumstances, we may be legally obligated to share your information. However, we will always seek your permission before sharing your information unless it is absolutely necessary. 

 Protection of Information 

All personal information is managed in a secure system that meets state and federal government security standards. We employ various measures to protect your data from unauthorised access, misuse, or loss.  

 Retention and Destruction of Information 

We retain your personal information only as long as necessary to fulfil the purposes for which it was collected or as required by law. If you decide to stop accessing our services, you can request the destruction of your documentation, and we will comply wherever possible. 

  Information on Our Website 

We collect information on our website to improve user experience and provide relevant information. This information is kept private and protected using secure systems and processes. 

Contact Us 

If you have any questions about how we handle your personal information or our privacy practices, please feel free to contact us: 

 

Further Information and Advocacy Support 

For assistance, you can contact The National Disability Advocacy Program: 

  • Email: disabilityadvocacy@dss.gov.au 
  • Mail: Disability, Employment and Carers Group, Department of Social Services, GPO Box 9820, Canberra ACT 2601 
  • Search Online: “disability advocate” 

Your privacy is our priority, and we are committed to protecting your personal information with the highest standards of security and confidentiality. 

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