The processes and rules of disability support can be challenging. That’s where a support coordinator steps in, serving as a guiding light for National Disability Insurance Scheme (NDIS) participants and their families.

At New Growth, we view each NDIS journey through a unique lens, prioritising a heartfelt and personalised approach. Founded on a deep dissatisfaction with impersonal methods in the disability sector, New Growth aims to transform the support coordination landscape with genuine care and understanding.

The Role of a Support Coordinator

A support coordinator is more than just a facilitator; they are a partner in your journey towards independent living.

So, what does a support coordinator do?

Their primary role is to understand your needs, aspirations, and the challenges you face. They meticulously map out a plan that aligns with your goals, ensuring that you receive the most suitable NDIS support.

These NDIS support coordinators act as a liaison between you and various support services, navigating the intricacies of the NDIS with expertise. They help identify and connect you with the right resources, be it therapy, community programs, or daily assistance. They play a pivotal role in helping you gain independence, build skills, and integrate into the community, all tailored to your personal circumstances.

At New Growth, every team member has a background as field workers in the disability support sector. This firsthand experience equips them with a profound understanding of the nuances involved in delivering meaningful support.

Responsibilities of a Support Coordinator

  • Assessment of participant needs
    Understanding the specific needs, goals, and preferences of the NDIS participant.
  • Plan development and review
    Assisting participants in developing their NDIS plan, including identifying goals and necessary supports, and periodically reviewing the plan to ensure it continues to meet the participant’s needs.
  • Resource identification
    Identifying and coordinating various services and supports available within the NDIS framework and the broader system that aligns with the participant’s goals.
  • Service connection
    Facilitating connections with service providers, such as therapists, community services, and daily support teams.
  • Crisis resolution
    Providing support and assistance in times of crisis, helping to navigate any immediate challenges or changes in circumstances.
  • Budget management
    Assisting with the management of NDIS plan funding, ensuring that funds are allocated effectively to meet the participant’s needs.
  • Capacity building
    Empowering participants by building their skills and capacity to understand and use the NDIS, and to become more independent in managing their support.
  • Collaboration and coordination
    Working collaboratively with various stakeholders, including families, carers, service providers, and allied health professionals, to ensure a coordinated approach to support.

New Growth's Unique Approach and Experienced Team

At New Growth, the role of a support coordinator exceeds the conventional standard. This commitment is evident in our approach to personalised care, where we think creatively and step outside traditional frameworks to find solutions that genuinely improve lives.

Our approach is based on compassion and empathy, focusing on building strong, trusting relationships. We ensure that every action taken is in the best interest of those we support, aligning with their personal goals and aspirations.

The strength of New Growth is further amplified by the diverse backgrounds of our team members. Each one brings a wealth of practical insights from their careers as support workers in the disability support sector. This diversity in experience allows for a deeper understanding of various challenges, enabling us to develop more effective and empathetic support strategies. Our team’s comprehensive experience ensures that we thoroughly understand the NDIS and provide the best possible care and advice.

Making the Best Use of Your Support Coordinator

Maximising the benefits of a support coordinator relationship requires understanding and collaboration. For NDIS participants and their families, here are some tips to work effectively with your coordinator:

Open Communication

Keep the lines of communication open. Share your thoughts, concerns, and aspirations openly. This helps your coordinator understand your situation better and tailor your support accordingly.

Active Participation

Engage actively in the planning and decision-making process. Your insights and feedback are invaluable in creating a plan that truly resonates with your needs.

Set Clear Goals

Work with your support coordinator to set clear, achievable goals. Regularly review these goals to track progress and make adjustments as needed.

Support coordinators play a vital role in empowering individuals with disabilities, offering guidance and support. At New Growth, our coordinators are committed to providing personalised, empathetic support, ensuring that each individual’s journey is met with understanding and tailored care. We understand the importance of a coordinator’s role in enhancing the quality of life, fostering independence, and ensuring seamless access to necessary NDIS services.

If you’re seeking a support coordination service that truly understands and prioritises your unique needs, look no further. New Growth is here to assist you on your journey. Contact us today for more information or to schedule an appointment. Together, we follow a path toward a more fulfilling and independent life.